First and foremost both Jesse and Paul have been active on G+ from very close to the onset of the actual platform. We don't need to argue over who has been on longer, but they both were active in 2011 and that will suffice for now. They both have around 16K followers (Jesse was just admitted into the Emerald City, aka the SUL (suggested user list) so by the time this post publishes he might be up to 20K (edit 5/31, he is up passed 20K) and I will hopefully be able to publish this today b/c if I don't it might be 25K at the rate he's currently going.). With that large of a base, they tend to get heard by some relatively influential people both inside of and outside of Google itself.
|Courtesy of Paul Stickland|
It's this notion of community that brings us all together here on Google Plus in the first place and the fact that Google's employees support us only reinforces the greatness that is Google Plus. Now both Paul and Jesse had different problems Wednesday 5/29. They both connected w/each other through their own unique experiences Wednesday and were able to get some resolution to their problems. At 4:32 in the morning over here in the States (yesterday afternoon for Paul), he mentioned something to the extent that he was missing posts from people in his circles that he had set to more. Well setting a circle to "more" means every post will be displayed by everyone in that circle. That was not happening.
Here are Pauls words: "OK, I have put all of you into one circle and unchecked 'Show posts in home stream' for all other circles. Google 'All' is totally different to my 'ALL'... So, in my new 'ALL', I scroll down to the first 'More' and I am already seeing yesterday lunchtime's posts and none of the posts that I know have been made by my top peeps..."
He certainly saw more posts but the posts he saw were from previous days and not matching up w/what should have been every post, from every person. He compared that circle to his others and found there was still a disparity between what was theoretically supposed to happen and display versus what was actually displayed. To the Google Phone Paul went and pinged +Natalie Villalobos. That ping was at 6:58am, by 11:11am she had responded that she was on the case and her team was aware. Granted a 'fix' to this problem can't just happen in an hour but where else can anyone get this type of service where you voice concerns in the early morning and by the late morning they are met with an answer? In terms of a social media platform, no where else, hands down. Here is the link to Paul's original post.
The second example also occurred Wednesday 5/29 at 3:31pm where Jesse posted this.
Google+, A 'Lil Help!
Is anyone else having issues with comments in the notification drop down box on desktop? I am not seeing an "expand comment" for those comments longer than a few lines. I have to go to the post to see them. Not easy!
So he pinged G+ Help right then at 3:31pm, but his problem, was also many other peoples problem which via G+ he immediately found to be the case. The comments weren't displaying the "read more" link and people (myself included) had to click on the view post just to see the comments. GASP! This went on for a little while longer and then at 4:44 this happened:
Michlin Metals is a Woman Owned Small Business, Aerospace Metal and Stainless Steel Distributor. Follow Michlin on Twitter @MichlinMetals, Facebook, LinkedIn, Google+ or on the Web at www.michlinmetals.com. More on the author on Google+.